Home

FAQs

Teylers Museum
Why is there a surcharge of €8 for a visit to this exhibition?

A project like this gives visitors a once-in-a-lifetime opportunity to see amazing art, but organizing it is an equally unique challenge. Including international loans and increasing capacity makes it an extremely expensive project and Teylers believes the surcharge is justified. A free audio tour and booklet are included with your admission. All admission prices can be found on the Teylers Museum website.

Why do I have to book a time slot?

Teylers Museum wants every visitor to get the greatest pleasure from Leonardo da Vinci’s drawings. The museum uses time slots to regulate the number of visitors in the exhibition gallery. You choose when your visit starts by selecting a time slot. Time slots are open-ended.

How long is a time slot valid?

If you book a time slot between 10 and 10.30 a.m., for instance, it means you can enter the museum between those times. Then you can visit the museum for as long as you like. The gallery containing Leonardo da Vinci’s works has a maximum capacity, so you may have to wait to enter. Fortunately, there are displays relating to Leonardo throughout the museum, including the large gallery telling the story of the Last Supper, where you can see a full-size replica of that work.

What are the Teylers Museum’s house rules?

We ask you to leave your bags and coats in our secure cloakroom. Dogs (other than support dogs) are not allowed.

Is there free Wi-Fi in the museum?

Yes, the TM Public network is free and can be accessed without a password.

Is there a museum shop?

There certainly is; we carry a wide range of special Leonardo items while the exhibition is running. You can also purchase the catalogue that accompanies the exhibition in either English or Dutch for €24.95.

Is there a museum café?

Yes, there is a museum café and a special catering pavilion near the Garden Room during the exhibition. You will find a wide range of Italian-themed food and drinks.

Is it possible to book a guided tour of the Leonardo da Vinci exhibition?

No, Teylers does not offer guided tours during the Leonardo exhibition, but does have 30-minute introductions that can be booked for groups up to 30 visitors. You can complete the online form on this page of the website: group visits and package deals form and through info@teylersmuseum.nl. €75 for the Dutch introduction and €85 for the English or German introduction.

May I give a guided tour of the exhibition myself?

No, in view of the high visitor numbers expected and the small size of the drawings guided tours in the exhibition room are not permitted. We want every visitor to get the maximum enjoyment from the drawings. This will not be possible if there are guided tours. You may, though, book a 30-minute introduction, see previous question.

How much is an audio tour?

Audio tours are included in the price of your ticket. You can listen to the audio tour in Dutch or in English.

I’m bringing my children. Is there something for them to do?

Yes, Teylers has a trail for children over the age of eight. The exhibition is not specifically aimed at children, but if you want to show your children Leonardo’s drawings you are very welcome to do so! On Sundays there are activity workshops for children over the age of four. For more information see teylersmuseum.nl.

May I take photographs in the museum?

Yes, you can in the museum, but you cannot take photographs in the gallery containing Da Vinci’s original drawings and in the print room where work by his followers hangs because of conditions imposed by some lenders.

Why do I, as a Museum Cardholder, have to book a time slot and buy a supplement ticket?

Teylers Museum works with time slot tickets for the Leonardo da Vinci exhibition. We ask all our visitors, including those with a Museum Card, to pre-book a time slot for the exhibition. In this way we can regulate the flow of visitors as well as possible and let everyone enjoy the exhibited works as optimally as possible. In addition, because of the exceptional character of the exhibition, we ask for a surcharge of 8 euros.

Why is ticketing exclusively via online?

We expect that the interest in the exhibition on Leonardo da Vinci will exceed the available capacity of the building. To ensure that as many people as possible enjoy the drawings in a pleasant way, it is important that visitors spread throughout the day. We achieve this by using entrance tickets with a time slot. The advantage of this is that there is little waiting time at the entrance and that everyone gets the chance to enjoy art in a good way.

There are people within my group who hold a discount card. What is the best way to book?

When there are people within your group who hold a Museumkaart or any other valid discount card, then it might be more profitable for your group if these people book their own ticket, outside of the group reservation. They will buy a separate ticket which is valid for their own card type. Please make sure that you book the tickets within the same time slot to be able to visit the exhibition together.

Frans Hals Museum
Why is there a surcharge for a visit to this exhibition?

The surcharge on top of the normal admission fee reflects the considerable cost involved in staging the exhibition. The museum is borrowing paintings from museums in the Netherlands and abroad for the exhibition. Transport and insurance are very costly. The museum makes a surcharge because it would otherwise not be in a position to stage an exhibition of this size and quality.

Why is the surcharge €8?

In 2017 admission to the Frans Hals Museum was €12.50 and €7.50 for De Hallen Haarlem. Now the admission fee covers both venues. It costs €15. Museum Cards are valid and are on sale in the museum. Click here for all admission fees. The surcharge on top of the normal admission fee reflects the considerable cost involved in staging the exhibition. The museum is borrowing paintings from museums in the Netherlands and abroad for the exhibition. Transport and insurance are very costly. The museum makes a surcharge because it would otherwise not be in a position to stage an exhibition of this size and quality.

Has there been an exhibition like this before?

No, there has never before been an exhibition that shows Frans Hals’s impact on the modern painters of the second half of the nineteenth century and juxtaposes Hals’s work with work by these later artists.

What makes this exhibition unique?

Around fifty loans are coming from all over the world which illustrate how famous artists from the second half of the nineteenth century were inspired by Hals; they saw him as a modern painter – as one of them. There are even works painted in Haarlem that have never been back to their ‘birthplace’.

How do I get to the museum?

The best way to get to the museum is either by public transport, on foot of by bicycle. Click here for full route information.

What are the museum opening times?

The Frans Hals Museum opening times are being extended while Frans Hals and the Moderns is running. Please note: this only applies to Hof, not to Hal.

Monday closed Tuesday to Sunday 10 a.m. to 6 p.m. Additional openings Monday 15 and Monday 22 October (Autumn holidays)
Monday 24 and Monday 31 December (Christmas holidays)
Boxing Day (26 December)

Is it possible to walk between Hof and Hal?

It is. It takes 7 minutes. Click on this page for a map. Clicking on the map takes you to Google Maps and you can plan your route.

What is the easiest way to get from one venue to the other?

Walking or by bicycle. Click on this page for a map. Clicking on the map takes you to Google Maps and you can plan your route.

What is a combi ticket?

A combi ticket is a valid admission ticket for the Frans Hals Museum and for Teylers Museum and has been specially developed for these two exhibitions. The two museums offer an extra discount for visitors to both exhibitions. The combi ticket giving you admission to both exhibitions is priced at € 37 per person instead of € 44.50.

How long is an admission ticket valid?

The admission ticket for the Frans Hals Museum is valid for the entire period of the exhibition. Please note that if you buy a combi ticket you need to reserve a time slot to visit Teylers Museum. This means that your ticket is only valid for your chosen time slot.

Are there strict rules in the museum?

They are reasonable. The most important is that you are not allowed to bring food, drinks or dogs into the museum. We also ask you to leave larger bags (rucksacks, shoulder bags etc.) in one of our free lockers. We are happy for you to take photographs, but please contact us first for professional use (for example with a lot of artificial light and tripods). You can read the full version of the visitors’ conditions here

Are there special facilities?

Visitors in wheelchairs can access most of the Frans Hals Museum. We have a number of wheelchairs (non-motorized). Please call +31 (0) 23 511 5775 and we will be delighted to have one ready for you. Guide dogs are the only dogs allowed in the museum. The museum has a room for baby changing and breastfeeding.

Is there free WiFI in the museum?

There is. The FH Public network is free and can be accessed without a password.

What else does Haarlem have to offer?

Haarlem’s historic city centre has everything you need for a great day out or a short break. If you want to extend your visit to the museums with lunch, an overnight hotel stay or a theatre performance, you can find the full programme of Haarlem Celebrates Culture at www.haarlemmarketing.co.uk/visit-haarlem

Is there a museum shop and a museum café?

Yes; there’s a small shop in Hal. In Hof there is a larger shop and a museum café serving excellent coffee and delicious sandwiches, cakes and drinks! The café opens at the same time as the museum but closes half an hour earlier. You can pre-order a coffee & cake deal on this website for quicker service in the museum café, so that we can provide good service to our visitors, even at busy times.

Does the museum offer guided tours?

We have a group of capable, knowledgeable and friendly museum educators. They know about old, modern and contemporary art, and are interested in what you think. They are equally happy with a group of toddlers and a busload of American tourists. More info here.

Do you have audio tours?

An audio tour is available in Dutch and English. Our audio tours are free. They are quite special; they focus on the way the moderns viewed Frans Hals. The audio tour includes many statements and quotes from the modern painters and links to the illustrations and animations in the exhibition.

What a great museum, how can I support it?

Thank you for that. We could use your help. There are a number of ways in which you can support us. Find them on the Frans Hals Museum website

There are people within my group who hold a discount card. What is the best way to book?

When there are people within your group who hold a Museumkaart or any other valid discount card, then it might be more profitable for your group if these people book their own ticket, outside of the group reservation. They will buy a separate ticket which is valid for their own card type. Please make sure that you book the tickets within the same time slot to be able to visit the exhibition together.

About the Combi Ticket
What is a combi ticket?

You can use a combi ticket to visit Frans Hals and the Moderns in the Frans Hals Museum and Leonardo da Vinci in Teylers Museum at a discounted admission price. You need to book a time slot for your visit to Teylers Museum, but not for the Frans Hals Museum. You can visit both exhibitions on the same day, or you can plan your visit to the Frans Hals Museum at another time. Combi tickets are valid for a visit to the Frans Hals Museum until the end of the exhibition (24 February 2019).

Is is possible to walk between the Frans Hals Museum and Teylers Museum?

Yes. It takes around 9 minutes to walk from Teylers Museum to Frans Hals Museum, Hof (Groot Heiligland 62). Hal (in the Grote Markt) is only 5 minutes’ walk where there is another exhibition entitled Noise! Frans Hals, Otherwise which you can visit using your combi ticket. You need to be in Hof to visit Frans Hals and the Moderns.

How long is the combi ticket valid?

The ticket is valid for your chosen time slot at Teylers Museum. You can use your ticket to visit the Frans Hals Museum until the end of the exhibition period (24 February 2019).

Why do I, as a Museum Cardholder, have to book a time slot and buy a supplement ticket?

Teylers Museum works with time slot tickets for the Leonardo da Vinci exhibition. We ask all our visitors, including those with a Museum Card, to pre-book a time slot for the exhibition. In this way we can regulate the flow of visitors as well as possible and let everyone enjoy the exhibited works as optimally as possible. In addition, because of the exceptional character of the exhibitions, we ask for a surcharge of 10 euros.

There are people within my group who hold a discount card. What is the best way to book?

When there are people within your group who hold a Museumkaart or any other valid discount card, then it might be more profitable for your group if these people book their own ticket, outside of the group reservation. They will buy a separate ticket which is valid for their own card type. Please make sure that you book the tickets within the same time slot to be able to visit the exhibition together.